360° Comprehensive Service System

Seamless Integration and Expert Accompaniment Throughout

Requirements Analysis

Our customer service team deeply explores and analyzes your specific requirements, including but not limited to application scenarios, budget considerations, and performance demands.

Solution Recommendation

Based on the analysis results, we recommend the most suitable intelligent screen products and complementary devices, accompanied by a complete implementation plan and preliminary quotation.

Contract Negotiation & Signing

Upholding fairness and transparency, we clarify mutual rights, thoroughly explain contract terms, and facilitate smooth procurement agreement signing.

Order Processing & Production Monitoring

Upon receiving orders, we promptly initiate production workflows and provide real-time updates so clients can stay informed of manufacturing progress.

Logistics & Installation Planning

After products leave the factory, we arrange secure and efficient logistics transportation and proactively plan installation layouts to ensure timely delivery and rapid deployment.

Technical Training & Operation Instructions

To better equip clients with the use of the screens, comprehensive operational training and maintenance guidance are also provided.

Troubleshooting & Repairs

In case of any hardware or software malfunctions, we pledge a swift response, dispatching technicians for on-site diagnosis and repair.

Scheduled Maintenance & Upgrades

Offering regular maintenance checks and, based on product updates, system upgrades and hardware replacements as value-added services.

24/7 Customer Hotline

A 24-hour customer service hotline ensures prompt answers to queries and solutions to problems at all times.